Producing the display graphics for a presidential event is a difficult task. But when the US Secret Service gets involved, it brings a whole new dimension to the words "customer service."

After completing their security inspection the morning of the event, the Secret Service informed the meeting planner that the stage backdrop needed to be "easily collapsible" - just in case the President had to make an emergency exit from the stage area. Without delay, our staff got busy re-designing the stage backdrop to meet the Secret Service's requirements.

We successfully completed the job - with time to spare - before President and Mrs. Clinton arrived.